Our CEO and Owner, Deborah McDowell had made the Home Care Insight 2021 Power List!

The Home Care Insight Power List 2021 recognises the figureheads piloting some of the most prominent home care providers in the country. Care at Home Services is proud to announce that our CEO and Owner, Deborah McDowell has the Power!

In 1993, Deborah McDowell took over from her father to run Care at Home Services (South East), which had one branch servicing the East Sussex coastal area of Bexhill.

Deborah has worked tirelessly to expand the business whilst her husband was serving with the British Army, firstly opening a branch in Tunbridge Wells, then expanding along the East Sussex coast and into the High Weald.

In 2011, High Meadow Home Care was acquired, covering the East Kent area. Further acquisitions of varying sizes saw the company expand into the rest of East Kent with local authority-preferred provider contracts whilst remaining a family-owned company.

Last year saw the biggest acquisition to date, with Westminster Homecare joining the fold, taking Care at Home’s geographical coverage to over 50% of England. Funding has been sourced by Care at Home and no external shareholders have a financial interest in the company. Care at Home says this is unprecedented, as all other companies of a similar size have significant private equity holdings.

Over the past 28 years, Deborah’s qualification as a Chartered Accountant, coupled with her innate business sense, has seen the business grow to become one of the top 10 largest providers of care in the UK. During this time, its systems and processes have continuously improved and the company has embraced new technology with significant investment.


Staff member Roslyn Diamond celebrates 20 years

Our lovely staff member, Roslyn Diamond, recently celebrated 20 years with the company.

Roslyn was joined by her colleagues and was presented with a Long Service Award and accompanying gifts.

New Top 10 Provider – Care at Home Services (South East) Ltd Acquires Westminster Homecare Ltd

Care at Home Services (South East) Ltd has today completed the acquisition of Westminster Homecare Ltd in its entirety.

Care at Home is a privately owned, independent family business providing a range of high quality care services to clients in their own homes.  The business was founded in 1993 and has grown organically and through a series of acquisitions and provides its services under several trusted brands including Care at Home Services, Beech Tree Total Care, Domus Live-In Care, and now Westminster Homecare. Combined the Care at Home Services group of companies is one of the top ten largest providers of homecare services in the UK with over 3,700 staff operating from 28 branches delivering homecare to the community and also care in 18 extra care facilities.

Commenting on the latest acquisition Deborah McDowell, Chief Executive, Care at Home Services group of companies, said; “We are delighted to welcome new colleagues from Westminster Homecare to our group of companies and look forward to working with them to continue the provision of high quality homecare services.  This acquisition significantly expands the areas in which we are providing care and we will be continuing to seek opportunities to expand the areas we serve and range of care services we provide.”

For this transaction Care at Home Services was advised by Healthpartners Services, MHA MacIntyre Hudson Corporate Finance, CDI Global, GMG Business, and debt financing was provided by ThinCats. Westminster Homecare was advised by Oaklins Smith & Williamson and Hatstone.

In addition, Care at Home is pleased to announce the strengthening of its Board of Directors with the appointments of Patrick Carter who will also serve as Managing Director, Westminster Homecare and Gareth Taylor as Group Finance Director.

For further information contact:

Dan McDowell, Commercial & Legal Director, Care at Home Services



Covid 19 Emergency Fund and Crisis Grant Fund

You may be aware of the normal hardship grant available for care staff ; however you may not be aware that an additional line of support has been launched to cover any staff who work in social care who may be struggling financially due to Covid 19. For example, somebody on SSP or who is self-isolating unpaid.
For further information, please click here as you are supported.

Thinking yellow

“Losing someone is hard enough, but not being able to hold your family close when you do is the most gut-wrenching pain I’ve ever felt in my life.”
Carer bereaved by Covid 19,
Guardian Newspaper 20th March 2020

At a time when even grieving is impacted by social distancing, a family has come up with the idea of displaying a yellow heart to show the loss of a loved one due to Covid-19. Let’s support each other in this time where grieving may be more difficult than normal and put up a yellow heart in remembrance of those that are gone but not forgotten.

Poems in a Pandemic


A collaboration of social care providers, along with support from Care Talk, are running a poem competition for front-line social care staff and support workers.

The competition has been split into 10 categories, with the winners of each category having their work published in a book. The proceeds of the books will go to supporting the mental health of care workers through art projects.

A separate art competition will be running alongside as well. So get your creative thinking caps on and getting writing/drawing! Good luck!

For further information and rules go to Caretalk by click here.

The Rainbows have landed

Something truly wonderful has been happening at the Care at Home Services and Beechtree branches. An amazing display of creativity, competition and compassion. A new gallery is on the website so you can all have a look at the fantastic work across the branches. If you click on the image under each branch it will open up a page with further imagery. Please click here to view the gallery.

Bexhill Christmas Jumper Day raises funds for Save the Children

One of the many events which took place this Christmas was in our Bexhill office. Staff there raised over £75 which will help local children in need this Christmas. The money raised will be donated to Save the Children.

Thanks so much to all the staff for getting involved today and wearing their Christmas jumpers. Well done especially to Necia for ‘Pinning the nose’ closest on James Blunt.

Beech Tree Total Care receives Excellence Award

A huge congrats to one of our sister companies , Beech Tree Total Care , who was awarded runner up in the Hypo Awareness Week Excellence Award 2018.

Hypo Awareness Week is an annual campaign that raises awareness of hypoglycaemia in the UK by educating healthcare professionals. Beech Tree Total Care recognised the need to provide staff with key skills and support, to enable them to provide clients with the best possible care.



Veronica Boyd receives 20 year service award

Veronica Boyd’s dedication was recently recognised by receiving her 20 year service award on Friday, 24th August.

Veronica started working for the company in the Bexhill office in 1998 and is now the Senior Coordinator there.  She loves her job and is a brilliant ambassador for the company.

She received a framed certificate, a 20 year service badge that she wears with pride, flowers and a night away for two comprising of a hotel stay, dinner and spa treatments.